Only pay if your bug is fixed
Payment is made after the intervention in 95% of cases; however, in some cases or when purchasing a package, payment must be made in advance.
We offer three types of payment methods to meet your needs: the most traditional, such as Stripe for credit card payments, PayPal for a convenient and reliable solution, and SEPA bank transfers for European transactions via Stripe. These payment methods are known for their security and reliability, ensuring a worry-free shopping experience. Choose one of these methods for a secure and fast transaction, tailored to your situation.
Pay with Stripe
Pay for your support requests with your credit card securely using Stripe, directly from your dashboard mon site bug
Pay with PayPal
Pay for your support requests via Paypal, with your account, or a credit card, directly from your dashboard mon site bug
Pay by bank transfer
For certain types of work or intervention, on request, it will be possible to pay us directly by transfer from your bank
In complete transparency, discover how our system works from the creation of your support request to its resolution, including the search for bugs offered, the issuance of the quote and the generation of the invoice.
For each of your support requests, we study your case free of charge up to a maximum of 30 minutes, during which we will establish the source of your problems in order to establish an estimate.
Each time we intervene on your sites we establish an estimate, the estimates of 1 hour (the majority of the cases) are automatically accepted, which means that if we think of being able to correct the bug in 1 hour we do it directly.
If we estimate the duration of our intervention to be more than 1 hour, then you will be invited to validate an online quote very quickly, once the quote has been validated by you, we will intervene immediately.
Once our intervention is completed we will send you a payment link in your support ticket and by email, which once paid via your preferred method of payment, will automatically generate an invoice in your name or in the name of your company.
Your invoices remain viewable and downloadable indefinitely from your dashboard my site bug