It depends on the issue (PHP/Twig, module, cache, updates, performance). We take charge immediately and send a free estimate within minutes. Once approved, we act without delay. Most fixes are completed within hours; heavier cases (major upgrades, refactors) are scheduled with priority to minimise business impact.

Core, modules & themes (Composer/Drush), CMI/Config Split, Views, forms, permissions, routes, Cron/Queues, 4xx/5xx and WSOD, caching (OPcache/Redis/Varnish), performance (Web Vitals), security (updates, hardening), SEO (schemas, redirects), search (Solr/Elasticsearch), and file system (public/private/temporary://).

You share secure access via our platform. We reproduce the issue, isolate it (watchdog/logs), and send a clear estimate. If you approve: backup/rollback, fix on staging when possible, testing, deployment, and a documented summary with prevention recommendations.

The estimate is 100% free — you pay nothing unless you proceed. If approved, payment is taken beforehand (new client) or after the intervention (returning client). Pricing is transparent and calibrated to complexity, with a results-driven approach so your site comes back cleanly.